Subscription help
For purchase, trial, renewal, cancellation, or restore issues, email support and include your platform. Apple App Store and Google Play subscriptions are managed in your store account settings.
Support and account help
Get help with NEPSYN or manage your data rights.
Use this page for account, login, billing, subscription, app-access, privacy, and data-deletion support.
Account help
For login, billing, subscription, or app-access issues, email support@nepsyn.com.
Data rights
You can delete your account, request deletion of specific data, or review privacy terms at any time using the links below.
Review-ready legal and data-rights pages
These links are kept public for users and app-store reviewers.
Send a bug report
The best way to report a bug is in the app: open Settings → Report a Bug to send it with your device and version details attached, and get a reference ID for follow-up. If you can't reach the app, email us and include the screen, what you expected, what actually happened, and the steps to reproduce.